We value our customers and want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we are here to help. Please carefully review our refund policy outlined below.

Eligibility for Returns

You may request a return within 30 days from the date of delivery. To qualify for a return, the following conditions must be met:

  • The item must be unused, unworn, and in its original condition

  • The item must be returned in its original packaging

  • Proof of purchase is required

Products that show signs of use, damage caused by the customer, or missing original packaging may not be eligible for a refund.

Refund Process

Once your return request is approved and the item is received, it will be inspected. You will be notified via email regarding the approval or rejection of your refund.

If approved, refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider.

Partial Refunds

In certain situations, partial refunds may be granted, including:

  • Items returned with missing parts

  • Items returned in non-original condition

Non-Refundable Items

The following items are non-refundable:

  • Customized or personalized products

  • Items marked as final sale

  • Gift cards

Late or Missing Refunds

If you haven’t received a refund after processing, please check with your bank or payment provider before contacting us.


Return & Exchange Policy

Return & Exchange Policy

Our goal is to ensure that every customer receives the correct product in perfect condition.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you require an exchange, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos or videos showing the issue

Once approved, we will arrange a replacement at no additional cost.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.

We recommend using a trackable shipping service, as we are not responsible for lost return shipments.